Ygi
Thursday, 24 June 2010
Appreciating Customer...
Posted on 10:23
by Unknown
Appreciating the Customer if he follows the steps which we provide to him :
Awesome!
Fantastic!
You are doing Good.
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2010
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Iyogi - Website Stuff..
Appreciating Customer...
Apologize..
No Customer Response...
If Customer Complains ?
Abusive Language...
Hold Statement...
If we ask cusomer ?
If Cusomer Says ?
Call Closing...
Issue Resolved...
Files and Folders...
Troubleshooting...
Empathy and ownership statements...
Paraphrasing...
Questioning / Probing...
Name of the Customer...
Empathy Statements ( 1st Level )
Chat Opening...
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