Welcome to I yogi remote session. The online remote support service. My name is Rajesh. How may I assist you today ?
If Customer Says " Hi " - Hello, how are you doing?
Thursday, 24 June 2010
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2010
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June
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- Iyogi - Website Stuff..
- Appreciating Customer...
- Apologize..
- No Customer Response...
- If Customer Complains ?
- Abusive Language...
- Hold Statement...
- If we ask cusomer ?
- If Cusomer Says ?
- Call Closing...
- Issue Resolved...
- Files and Folders...
- Troubleshooting...
- Empathy and ownership statements...
- Paraphrasing...
- Questioning / Probing...
- Name of the Customer...
- Empathy Statements ( 1st Level )
- Chat Opening...
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June
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