Ygi

  • Subscribe to our RSS feed.
  • Twitter
  • StumbleUpon
  • Reddit
  • Facebook
  • Digg

Thursday, 24 June 2010

Hold Statement...

Posted on 08:56 by Unknown
  • May I place your chat on hold for a minute. So that I can furthur diagnose the issue.
  • May I place you on hold for few minutes so that I can research on the issue to assist you further.
  • Is it alright, if I place your chat on hold.
  • This will take around two minutes of time. Please be with me.
  • Please give me two minutes so that I can research on this issue and assist you further.
Email ThisBlogThis!Share to XShare to FacebookShare to Pinterest
Posted in iYogi... | No comments
Newer Post Older Post Home

0 comments:

Post a Comment

Subscribe to: Post Comments (Atom)

Popular Posts

  • Troubleshooting...
    Before troubleshooting the issue seek the customer's approval for the same. Do not start the steps without informing the customer. There...
  • Empathy and ownership statements...
    Mr. customer I completely understand the situation. Let me see what is the best that I can do for you. Mr. customer I understand the gravit...
  • Chat Opening...
    Welcome to I yogi remote session. The online remote support service. My name is Rajesh. How may I assist you today ? If Customer Says "...
  • Call Closing...
    CUSTOMER NAME IS MUST ( Mr. Cx, ..... ) Mr. Customer I would like to summarize the issue for you. The issue that you were facing was  --- (...
  • If Customer Complains ?
    If customer say I am not at all happy with the I yogi : I know that can certainly be frustrating. Let me see if I can find out why and get ...
  • Paraphrasing...
    CUSTOMER NAME IS MUST ( Mr. Cx, ..... ) Mr. Customer as I understand correctly  -------( issue )-------   Mr. Customer as I understand cor...
  • Questioning / Probing...
    Before we proceed furthur may I ask you few questions so that I will be in a better position to resolve the issue for you ? (or) Could you...
  • Empathy Statements ( 1st Level )
    CUSTOMER NAME IS MUST ( Mr. Cx, ..... ) I understand how frustating it is when things do not work accordingly. I understand your frustation ...
  • Files and Folders...
    Mr. customer , Please save all your confidential / important data and close all the applications running on your computer, before we start t...
  • Apologize..
    I apologize for the inconvinience caused to you. However I will try to pace up with you.

Categories

  • Images...
  • iYogi...

Blog Archive

  • ▼  2010 (20)
    • ▼  June (19)
      • Iyogi - Website Stuff..
      • Appreciating Customer...
      • Apologize..
      • No Customer Response...
      • If Customer Complains ?
      • Abusive Language...
      • Hold Statement...
      • If we ask cusomer ?
      • If Cusomer Says ?
      • Call Closing...
      • Issue Resolved...
      • Files and Folders...
      • Troubleshooting...
      • Empathy and ownership statements...
      • Paraphrasing...
      • Questioning / Probing...
      • Name of the Customer...
      • Empathy Statements ( 1st Level )
      • Chat Opening...
    • ►  May (1)
Powered by Blogger.

About Me

Unknown
View my complete profile